keyspan is the osama bin laden of gas supply companies: evil, corrupt and utter crap.

If you live in New York City, don't get your gas from Keyspan. Not only did they shut off the gas to our apartment by accident, it happened a month ago. The repairmen from Keyspan, who made several appointments to come and fix the situation, have never shown up. Not even once. The super of our apartment building even came to watch our apartment one time to wait for the Keyspan people, and no one showed up.

Today, I've been in the apartment since 8am waiting for a stupid Keyspan employee to show up and remedy the situation. Not only has no one stopped by, Keyspan failed to inform me that they had magically switched the appointment time until Thursday morning. Naturally, I flipped my shit (so to speak) and told them they had to come today. After assuring me someone would come around the apartment by 3 or 4pm, I've now been informed that it's likely no one will stop by until 8pm.

The customer service for Keyspan is possibly even worse than crappy old Time Warner, who also like to jerk people around and lie a lot. Who hires employees that yell at people on the phone? Oh wait, that's right. Keyspan!

So, seriously, take my advice: tell Keyspan to go suck an egg, and get your gas from somewhere else. Buy a cow and let it fart methane in your house, or something. That would be a much better option than dealing with the fascists at Keyspan.